11 London

We help health and humanity brands deliver breakthroughs at scale in their advertising and communications.

Whether you’re after bespoke consultancy or bold creative, we always think from first principles and place high value on testing, learning and measuring ROI – in both HCP and patient settings.

With our unique knowledge of both commercial and non-profit health sectors around the world, our clients can gain deeper and more diverse insights – and explore valuable opportunities for partnership.

And we’re embracing AI across all agency functions so that we can work more efficiently and spend more time with our clients, partners and agency team.

We offer a range of services including:

• Brand, comms and messaging strategy;
• Customer/patient journey mapping;
• Creative concept development;
• Key asset creation, including sales aids, animation, film and TV;
• OmniLabs^®, our proprietary approach to omnichannel campaign development, testing, management and media planning/buying (pre-launch, promotional and educational);
• 360^o patient support planning, alongside our health psychologists;
• Patient comms, support and disease awareness programmes;
• UX design and wireframing for website and apps;
• Social listening;
• ‘Embracing ethnicity and diversity in health’ – audit and recommendations;
• Partnership planning and broking (between pharma and patient groups);
• Ongoing content creation, including co-creation.