Healthcare Research Worldwide

We are market research experts in the healthcare, pharmaceutical, device and diagnostics space, and have a wealth of experience in a wide range of therapy areas. Our scientifically grounded approaches deliver powerful, elevated insights that access the reality of the healthcare landscape, across the product life cycle.

Wallingford House, 46 High Street, Wallingford, UK

Multiple awards across industry bodies, including the largest and most awarded behavioural science team, HRW Shift:

- PMLiVE

Accessing Reality in Healthcare Market Research

At Healthcare Research Worldwide, we specialize in delivering scientifically grounded insights that reflect the real-world complexities of healthcare. Our multidisciplinary team operates globally, providing tailored research solutions across the pharmaceutical, device, and diagnostics sectors.

Key Expertise:

Product life-cycle: Tackling business challenges across every stage of the product life cycle: spanning market understanding, forecasting, communication development, launch excellence, tracking and beyond.
Behavioural Science: Our award-winning HRW Shift team uncovers the hidden drivers of human behaviour, offering evidence-based strategies to influence decision-making among patients and healthcare professionals.
Quantitative & Qualitative Research: We integrate advanced data science with behavioural insights to provide robust, actionable findings that go beyond surface-level analysis.
Innovation & AI: Our dedicated Innovation Hub explores cutting-edge methodologies, including AI-driven solutions, to keep our clients at the forefront of market research advancements.
Digital Capabilities: We leverage cutting-edge methodologies to offer agile, tech-enabled solutions that deepen engagement and accelerate insight delivery.
Therapy Area Specialization: With deep expertise in oncology, neuroscience, and vaccines, we offer nuanced understanding and strategic guidance tailored to specific therapeutic areas.
Patient Research: We uncover the lived experiences, unmet needs, and emotional drivers of patients and caregivers. Our work informs more meaningful patient engagement, communication strategies, and development of patient-centric solutions across therapy areas.

Global Reach, Local Insight

With offices in the UK and US and capabilities in over 50 countries, HRW combines global perspective with local expertise to support clients throughout the product lifecycle.

Connect with Us

Discover how our expertise can support your business objectives. Visit www.hrwhealthcare.com or contact us at info@hrwhealthcare.com.

HRW Wins 2026 Artificial Intelligence Excellence Award in the Pharmaceutical Category

Healthcare Research Worldwide (HRW) has been named a winner in the 2026 Artificial Intelligence Excellence Awards in the Pharmaceutical category, recognizing its innovative use of AI to deliver real-world impact....

HRW’s Environmental Efforts Recognised with ‘B’ for Transparency by CDP

HRW has been recognised by CDP, the global environmental disclosure organisation, for its commitment to sustainability and environmental transparency. In its first submission to CDP’s SME questionnaire, HRW achieved a...

HRW strengthens senior US team with two new Vice Presidents in Manhattan

HRW has announced the appointment of Tina Sallustio and Lauren O’Malley as Vice Presidents in its Manhattan office, reinforcing the agency’s senior leadership team.

ALL PRESS RELEASES

Thinking Bigger Than Just Ourselves

At Healthcare Research Worldwide, our commitment to “Accessing Reality” extends beyond healthcare insights to encompass our responsibilities toward the environment, our people, and the broader community.

Environmental Sustainability

We acknowledge the pressing reality of climate change and are proactively working to reduce our environmental impact. Our initiatives include:

Carbon Footprint Assessment: We have measured our carbon footprint for 2022/2023 to identify areas for improvement.
Reducing Business Travel: Implementing strategies to minimize travel-related emissions.
Office Footprint Reduction: Optimizing our office spaces to be more energy-efficient.
Company-Wide Awareness Training: Conducting training sessions to raise awareness and promote sustainable practices among employees.

Social Responsibility

Our ethos is rooted in inclusiveness, open communication, and support for others:

Foster an Inclusive Workplace: Embedding inclusiveness throughout our work and team development.
Support Community and Planet: Engaging in initiatives that contribute positively to our community and the environment.

For more details on our sustainability efforts, please visit our Sustainability Page.

Christine Dalzell

Global Managing Director

Jeanette Kaye

Global Deputy Managing Director

Katy Irving

Global Head of Behavioural Science

Sue Rees

Global Director

We work with an extensive list of blue-chip pharmaceutical companies and bio-tech companies.

Company Details

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