Pharmafile Logo

Lucid Group take time out for work and play at their annual Summer Meeting

- PMLiVE

Lucid Group may be an award-winning medical education agency, packed with industry-leading talent, but it still understands how important it is to provide the best customer experience possible.

2015 was an outstanding year for Lucid, followed by an amazing start to 2016. So it seemed timely that, before everyone departs on their summer holidays, the team should take time out to reflect on their successes and share ideas for the future at the annual Summer Meeting.

The meeting focused on the different communication channels the Lucid team use every day with both their internal and external partners. Jan Steele (Lucid Co-founder and COO) commented, “We never stop thinking about ways we can improve our customer’s experience and our service offerings. Time spent altogether, as a team, reflecting and developing new ideas and approaches is invaluable. The way we communicate on a daily basis is often not given much thought, but we felt that maybe this is something we should start to be more conscious about.” Lucid is committed to ensuring that it provides the best customer experience possible. This means not only developing the best strategically aligned medical education programmes to improve patient outcomes, but also ensuring that everyday interactions are the best they can be.


However, it is never all work, and in true Lucid style the day finished with a party at Lucid HQ. Family and friends were invited to join everyone for a celebratory barbeque. The evening included the grand finale of the Lucid Bake-Off, which has been a fortnightly event over the last 6 weeks. The winners of the previous three rounds baked magnificent show-stoppers for the Lucid judges. Nicki Rodrigues was crowned the overall winner: her fabulous multi-layered sponge cake had lashings of cream and succulent strawberries, and was topped with hand-made Lucid-inspired bunting. Perfect for summer!

This content was provided by Lucid Group Communications Limited

Company Details

 Latest Content from  Lucid Group Communications Limited 

A summer meeting full of magical moments

In their day-to-day, everybody at Lucid Group strives to develop outstanding medical education programmes to improve patient outcomes. Over the summer, however, they like to take some time to turn...

Sir Henry presents Queen’s Award for Enterprise to Lucid Group

On 13 July, Lord Lieutenant Sir Henry presented Lucid Group with the Queen’s Award for Enterprise in International Trade. This award recognises UK-based businesses that have achieved outstanding growth overseas...

Lucid Group’s winning formula is recognised at Communiqué 2017

Lucid Group’s commitment to improving patient outcomes across the globe was recognised at the 2017 Communiqué Awards in London last night. The agency won the awards for Excellence in Communications...

Lucid Partners grows its medical writing team

The past year has been the most successful for Lucid Group yet. They have celebrated their 10th year of business, launched their new Strategic Consultancy, won a Queen’s Award for...

Using insights to effect behaviour change

The days when medical communication simply aimed to raise awareness of clinical challenges are well and truly over. In recent years, we have seen a clear shift towards changing physicians’...

All five of Lucid’s entries reach the shortlist for Communiqué 2017

Lucid Group is thrilled to learn that all its entries for the 2017 Communiqué Awards have been shortlisted as finalists! The categories include: Communications Consultancy of the Year Lucid Group   Excellence in Communications via...

Your career starts here

When working in medical communications, one of the most common questions we get asked is “What is it that you actually do?” Many students and graduates are unaware of medical...

Are you suffering from templatitis?

At times, it feels like procedures are designed to frustrate, and templates often hinder rather than help. Especially in strategic planning, where a certain degree of creativity and innovation is...

It’s time to shine for Lucid’s rare disease team

No team members were getting their hands dirty today! Instead, they were treated to car valets and manicures as a thank you for all their hard work delivering a number...

Focus on Rare Diseases

As pharma becomes more focused on rare disease therapies, Lucid Group recognises that medical education agencies need to respond.