An individual employee or department viewed as consumers of goods, information or services from another employee or department within the organisation in order to fulfill their own role. For example, the marketing department could be internal customers of the IT department
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Internal Customers
Related terms
Market value added (MVA), Price fixing, Data cleansing, Accredited programmes, Reference group, Search engine ranking, Customer, Above the fold, List building, Health Status Instrument (Pharmacoeconomics), Modular training, Persistence, Offensive marketing, Early majority, Customer lifetime value (CLV),