Sales behaviour that can be interpreted by the customer as aggressive or which places undue pressure on the customer.
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Hard sell
Related terms
Adoption curve, Norms, Omnibus survey, Greying, leisured, affluent, middle-aged (GLAM), Marketing orientation, Drivers, Brand revitalisation, Internal marketing, Royal Pharmaceutical Society of Great Britain (RPSGB), National Institute for Health and Clinical Excellence, In-house newspaper/magazine, Macro environment, Health economics, Customer service programme, Efficiency,